Terms of Service

Last updated: September 7, 2026

Please read these terms carefully before using our service.

Welcome to PintorLab. These Terms of Service (“Terms”) govern your access to and use of the PintorLab website, tools, and services available through PintorLab (collectively, the “Service”). PintorLab is operated by PickCreation LLC (“PintorLab,” “we,” “us,” or “our”). By creating an account or using PintorLab, you agree to these Terms. If you do not agree, please do not use the Service.

1. Who Can Use PintorLab

You must be at least 16 years old, or the age of majority in your country, to use PintorLab.

By using PintorLab, you confirm that:

2. Your Account

To access most features, you must create an account.

You are responsible for:

We are not responsible for losses caused by unauthorized access to your account. You may delete your account at any time through your account settings.

3. The Service

PintorLab is an all-in-one AI creative workspace offering tools for design, collaboration, media editing, file transfer, document conversion, content creation, productivity, and more. We continuously improve the platform and may add, modify, pause, or remove features at any time. When reasonable, we will provide notice for major changes.

4. Plans, Payments, and Subscriptions

PintorLab offers free and paid plans.

We reserve the right to modify pricing, plans, and features at any time, with or without prior notice. 

No Refund Policy

All payments made to PintorLab are final and non-refundable unless required by law. Because we offer free credits and trial access to certain tools, we strongly encourage users to test the platform before purchasing a subscription or additional credits.

Workspace Tools and AI Generators

Many PintorLab tools consume computing resources, storage, AI credits, or processing time immediately after use. Because work is processed and delivered instantly, all credit usage, generations, exports, and AI outputs are non-refundable, including cases where the result does not match your expectations.

5. Your Content

You retain ownership of the content you upload or create using PintorLab, including files, images, videos, documents, text, and designs (“Your Content”). By using the Service, you grant us a limited license to store, process, and display Your Content only as needed to provide the requested features.

Examples include:

We do not claim ownership of Your Content. You are responsible for ensuring you have the rights to upload and use all content.

6. Acceptable Use

You agree not to use PintorLab to:

We may suspend or terminate accounts that violate these rules.

7. Tool Specific Terms

The following additional rules apply to specific PintorLab tools.

Workspace

Workspace allows collaboration through chat, channels, shared files, and team spaces. You are responsible for all content shared within your workspace. Do not use Workspace to distribute harmful files, illegal content, or harass others.


Messaging & Communications

PintorLab may allow users to send direct messages, chat, replies, or other communications with other users through the Service. You are solely responsible for all messages, files, links, and content you send through PintorLab.

You agree not to use messaging features to:

Access to certain messaging features may depend on your subscription plan. For example, messaging users directly from public profile pages may be limited to Business plan subscribers or other eligible plans as determined by PintorLab. We reserve the right to modify messaging access, limits, or eligibility at any time. PintorLab does not actively monitor all private communications and is not responsible for user-generated messages. However, we reserve the right to review, investigate, restrict, or remove communications when necessary to enforce these Terms, respond to reports, prevent abuse, protect user safety, or comply with legal obligations. Users can block, report, or mute other users where such features are available. Repeated abuse of messaging features may result in account suspension or termination.


CRM

CRM tools help track clients, invoices, tasks, and projects. PintorLab does not guarantee financial accuracy, accounting compliance, or legal compliance. You are responsible for reviewing all business records.

Design Studio

You own the designs you create. You must only upload assets, fonts, templates, or media that you have legal rights to use.

Dev Studio

Dev Studio helps build UI prototypes and design concepts. Generated layouts, suggestions, or code are provided for creative purposes and should be reviewed before production use.

Brand Kit

You are responsible for the logos, fonts, trademarks, and brand assets you upload. Do not upload assets that infringe on others’ trademarks or copyrights.

AskFlow

AskFlow collects and analyzes public comments from supported third-party platforms such as YouTube and Instagram. You are responsible for ensuring your use complies with the terms and policies of those platforms. PintorLab is not affiliated with YouTube, Instagram, or any third-party social media platform.

Clips

Clips helps convert long-form videos into shorter clips optimized for social media. You may only upload videos you own or have permission to use. You are solely responsible for rights related to uploaded media.

PTransfer

PTransfer allows secure file sharing between users or external recipients. You may not use PTransfer to distribute malware, pirated files, illegal content, or harmful materials. PTransfer primarily sends files directly between devices using an encrypted peer-to-peer connection. In normal use, files are not uploaded to or stored on PintorLab’s servers. If a direct connection cannot be established and you are signed in, your files may be temporarily uploaded to secure cloud storage so the recipient can retrieve them.

Files stored through cloud fallback are automatically deleted after:

Guest users cannot use cloud fallback.

PintorLab does not retain transferred file contents beyond the storage period and does not actively inspect the contents of your transfers, except when required by law, security enforcement, abuse prevention, or to protect the Service.


PDF Converter

PDF Converter processes files for format conversion. You are responsible for maintaining backups of important documents before conversion.

Convert & Optimize

This tool converts and compresses images. While we aim to preserve quality, optimization may reduce file size, metadata, or image properties.

Forms, Polls & Quizzes

You are responsible for the data you collect through forms, quizzes, and polls. If collecting personal data, you must obtain appropriate consent and comply with applicable privacy laws.


Selling Products & Services (Paid Links)

PintorLab lets you add paid digital downloads, physical products, and services to your profile or forms and collect payment through your own connected Stripe account. This is a payment-link tool, not a marketplace or store — PintorLab does not list, promote, rank, or drive traffic to what you sell; buyers reach your page through a link you share.

How payment works. Payments are processed by Stripe and charged directly to the seller's own connected Stripe account. PintorLab never takes custody of buyer funds and never holds them in escrow. PintorLab automatically retains a platform fee (currently 5% of the item price, never applied to shipping), which is non-refundable. The seller is the merchant of record for every sale.

Sellers are solely responsible for: the accuracy of their listing (title, description, images, price, claims); delivering the file, shipping the item, or performing the service as described and on the stated timeline; all buyer communication; shipping, tracking, customs, and import duties; deciding on and processing any refunds through Stripe; and collecting and remitting any sales tax, VAT, GST, or other taxes on their sales. You must have the legal right to sell what you list and must comply with all laws that apply to your product or service and your business. Services are performed off the PintorLab platform, by whatever channel you and the buyer agree; PintorLab does not host, monitor, verify, or mediate services and provides no revisions, milestones, approval steps, or escrow.

Buyers are buying directly from an independent seller, not from PintorLab. Digital items are generally non-refundable once downloaded or accessed. If an order is not delivered or is not as described: contact the seller first (use the email on your order confirmation); if unresolved within a reasonable time, contact your card issuer or bank to dispute the charge — chargebacks are handled by your bank and Stripe under the card networks' rules and are applied against the seller's account, not PintorLab's. PintorLab does not hold your money, cannot issue refunds, and does not decide disputes. Do not file a chargeback for something you actually received.

PintorLab's only role in a dispute is administrative: on receiving a report, PintorLab may remove listings, disable a seller's paid links, or suspend the seller's account if the seller receives repeated or serious complaints, sells prohibited items, or violates these Terms. This does not return any buyer's money. PintorLab may also cancel or refuse any transaction it reasonably believes is fraudulent, unlawful, or in breach of these Terms.

PintorLab has no responsibility or liability for any seller's acts or omissions, for any product or service sold, or for any transaction between a buyer and a seller. Sections 12 (Disclaimers) and 13 (Limitation of Liability) apply fully to all sales.

Social Publisher & Hook Generator

Social Publisher allows you to create, schedule, and publish content to supported third-party platforms such as YouTube, Facebook, Instagram, and other social media services. By connecting third-party accounts, you authorize PintorLab to publish content on your behalf based on your selected settings and permissions. You are solely responsible for all content you create, schedule, or publish through the Service, including ensuring it complies with the terms, policies, and community guidelines of the connected platforms. AI-generated captions, hooks, titles, and content suggestions are provided for convenience and inspiration only. You are responsible for reviewing all AI-generated content before publishing. PintorLab is not affiliated with third-party social media platforms and does not guarantee post delivery, engagement, reach, impressions, virality, or performance. Platform outages, API limitations, policy changes, or account restrictions may affect publishing functionality, and PintorLab is not responsible for such interruptions.

Pro Assets & Job Marketplace

Users may create portfolios, resumes, catalogs, and listings for discovery. PintorLab does not guarantee employment, clients, sales, interviews, or business opportunities. We may remove misleading, fraudulent, or inappropriate listings. Users are responsible for their own interactions and transactions. Paid products, services, and downloads offered through PintorLab pages are governed by the "Selling Products & Services (Paid Links)" subsection below.


Profile Pages, Portfolios & Public Showcases

PintorLab may allow users to create public profile pages, portfolios, resumes, showcases, business pages, and personal landing pages to display information, projects, media, links, social accounts, and other content. You are solely responsible for all content displayed on your profile, including text, images, videos, links, social media accounts, portfolio items, contact information, booking links, and external website links. You represent and warrant that all content published on your profile is accurate, lawful, and does not infringe on the rights of others.

You must not use profile pages to:

If you choose to make your profile public, you understand that your profile content may be visible to other users, visitors, search engines, and third-party services. PintorLab does not verify all user identities, credentials, portfolios, or claims, and does not guarantee the accuracy of user-provided information. We reserve the right to review, restrict, hide, or remove profiles or content that violate these Terms or create legal, security, or reputational risk for the Service.

Focus Music & Time Tools

Focus Music and time-related tools are provided for productivity and convenience. Music or audio made available through the Service may not be redistributed, resold, or reuploaded without permission.

Time Tools

PintorLab may provide time-related tools such as world clocks, countdown timers, time converters, and work-hour calculators. These tools are provided for convenience and informational purposes only. While we aim to provide accurate calculations and time data, PintorLab does not guarantee accuracy, completeness, availability, or fitness for time-sensitive, legal, payroll, scheduling, travel, or business-critical decisions. Users are responsible for independently verifying important time, scheduling, payroll, or deadline-related information.

Blog

PintorLab’s blog provides articles, guides, and educational content. Blog content is for informational purposes only and should not be treated as professional legal, financial, or medical advice.

8. Intellectual Property

PintorLab owns all rights to the Service, including software, branding, design, features, and content created by us. You may not copy, modify, distribute, or reproduce any part of the Service without written permission. The PintorLab name, logo, and branding belong to PickCreation LLC.

9. Third Party Services

PintorLab relies on trusted third-party providers such as Firebase, Stripe, Oracle, and similar service providers. We are not responsible for the services, policies, or outages of third-party providers.

10. Service Availability

We strive to keep PintorLab available and reliable. However, we do not guarantee uninterrupted or error-free service. Downtime may occur due to maintenance, updates, or issues outside our control.

11. File Storage and Deletion

Some files may be stored temporarily to provide requested features. Files may be automatically deleted after processing or after a retention period. You are responsible for keeping backups of important content. We are not responsible for lost data.

Advertising and Sponsored Content

PintorLab may display advertisements, sponsored content, affiliate links, or promotional placements on certain pages or features, including but not limited to blog pages, time tools, and other free services.

These advertisements may be provided by third-party advertising partners such as Google and may be personalized based on your browsing activity, preferences, or applicable cookies, subject to our Privacy Policy and Cookie Policy. PintorLab is not responsible for the products, services, claims, or content provided by third-party advertisers. Any interactions, purchases, or engagements with advertisers are solely between you and the advertiser.

12. Disclaimers

PintorLab is provided “as is” and “as available.” We make no warranties regarding reliability, accuracy, performance, or suitability for any specific purpose. Use the Service at your own risk.

13. Limitation of Liability

To the maximum extent allowed by law, PintorLab and PickCreation LLC will not be liable for indirect, incidental, special, or consequential damages.

This includes loss of:

Our total liability will not exceed the amount you paid us in the 12 months before the claim, or $100 USD, whichever is greater.

14. Termination

You may stop using PintorLab at any time. We may suspend or terminate accounts that violate these Terms, abuse the Service, or create legal risk. Upon termination, access to your account and content may be removed.

15. Changes to These Terms

We may update these Terms from time to time. If major changes are made, we will update the “Last Updated” date and may notify users. Continued use of PintorLab means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of the State of Florida, United States, unless applicable law requires otherwise. Any disputes will be handled in courts located in Florida.

17. Contact Us

Questions about these Terms? Contact us by submitting a ticket from your dashboard, through our Contact Us page, or via our Help Center.